1300-760-050
info@yourfirstaid.team
Q. Is there an age limit for your First aid or CPR courses?

A. Minimum age for training is 14 years of age.

Q. What do I need to bring to the training session?

A. Please bring the following:

  • A photo ID and writing material if you want to take any notes during the first aid course.
  • Please provide your personal USI number on the day. This is required for all courses being delivered by Your First Aid Team.
  • Please wear comfortable clothing, you will be required to kneel on the floor for some activities. Tight skirts and heels are not recommended.
Q. How do I pay for the training session?

A. For individuals: an invoice will be sent to you via email prior to the training session with all the payment information supplied.
For Businesses/ Group bookings: an invoice will be sent on the day of the training to the designated person at your workplace. Payment information will be supplied with the invoice.

Q. What level of Language, Literacy and Numeracy (LLN) will I need?

A. To complete the activities for assessment students will be required to follow instructions by the trainer. Students will need to be able to understand, read and speak English. If an interpreter is required, the student is responsible for arranging and paying for this service.

Q. When will I receive my certificate?

A. A digital Statement of Attainment will be sent via email within two working days of the session. If you have attended an onsite group training session with Your First Aid Team your certificates will be sent via email to the contact person from the business within two working days of the training. Wallet cards will be sent via snail mail within 7 days of the training.

Q. Will I need to obtain a USI (Unique Student Identifier)?

A. Yes. If you are a new or continuing student undertaking nationally recognised training, you need a USI in order to receive your qualification or statement of attainment. If you don’t have a USI you will not receive your qualification or statement of attainment. You can obtain a USI via the following link: https://www.usi.gov.au/